MAKE A VIRTUAL CONSULTATION APPOINTMENT

MAKE A VIRTUAL CONSULTATION APPOINTMENT

Wilson & Ayache Clinic’s board-certified Cosmetic Surgeon & Primary Skin Health Physician/ Aesthetic Medicine Practitioner are a click away to assist you on all your skin or aesthetic concerns.

FAQ’s VIRTUAL CONSULTATION

How much does a virtual consultation cost

Each virtual consultation is 30 minutes with either a cosmetic surgeon or a Primary Skin Health Physician/ Aesthetic Medicine Practitioner, and cost P1,000.

How do I pay for the virtual consultation?

You may purchase a e-Gift Card at the Wilson & Ayache Clinic Store website (store.wilsonandayache.com) and use it to pay for a virtual consultation.

How do I make an appointment?

You must present your e-Gift Card proof of purchase (A copy of the confirmation email with Order No.). Appointments may be made through the following methods:

  1. Contact us directly at the clinic through our Landline at (02) 88466725 or mobile at +63 917 594 5766.
  2. Leave a message on the contact us page at store.wilsonandayache.com

It is best to make an appointment early or at least 24 hours before your preferred date.

You will receive a message from the clinic once your appointment has been confirmed. Please contact the clinic through landline or mobile when you have not received a confirmation within 24 hours.

What online platform will be used for the virtual consultation?

Virtual consultation platforms are Viber, Facebook Messenger or the Wilson & Ayache Clinic private consultation portal. The physician will contact you via video call or audio call, depending on the preference of patient and physician.

What preparations should I make before the appointment?

  1. Prepare high resolution photos of your skin concern or area of concern. You will be asked to share this with your physician prior consultation.
  2. Ensure that you have good internet connection and your electronic device (computer, smart phone, tablet) has sufficient battery, equipped with camera and microphone.
  3. Choose a place that is quiet and well lit (natural light is best). The room must be non-echoing or with good acoustics. The light source must be in front of you and not above or behind you (this will cause your image to be dark and shadowy).
  4. For consultations involving the face, it should be clean, without any make-up, sunscreen, moisturizer, or toner. Hair should be tied or pulled away from the face.

What will happen if I miss my appointment?

It is best to reschedule your appointment instead of missing it. You will be charged the full amount of the consultation fee which is non-refundable if you fail to notify the clinic and reschedule your appointment at least 3 hours before the appointment. Appointments may only be rescheduled three (3) times, otherwise, it shall be considered used with a non-refundable fee.

HOW TO TREAT AND PREVENT MASK ACNE OR MASKNE

How to treat and prevent Mask Acne or Maskne

Masks can help prevent COVID-19, but it can also cause acne. If you’re not dealing with it right now, you probably know someone experiencing skin irritation and pimples from wearing a mask. 

What causes maskne?

While maskne may be a new concern for many individuals who are now wearing masks regularly to slow the spread of COVID-19, it’s a familiar issue for those who wore masks before the pandemic, like healthcare professionals.

The medical term for mask related acne or maskne, is acne mechanica, which is acne caused by excess heat, friction or rubbing of the skin. The constant contact and high humidity caused by wearing a mask for long periods of time can lead to inflammation and irritation of the skin, which can contribute to a rash or acne.

How to treat maskne?

If you’re starting to develop acne from wearing a mask, medical grade acne solutions from mesoestetic is perfect for you. Start with a salicylic acid and lactic acid containing PURIFYING MOUSSE  – With keratolytic and purifying active ingredients, it enhances unclogging of pores and prevents imperfections. Followed by a bexaretinyl containing cream, ACNE ONE CREAM which stimulates exfoliation of the pilosebaceous canal, reduces sebum production, controls bacterial proliferation and lessens redness. For stubborn inflamed acne, IMPERFECTION CONTROL CREAM for local use indicated for specific treatment of developing or stubborn acne outbreaks. For blemishes or hyperpigmentation, the PURE RENEWING MASK an intensive treatment that unclogs, purifies and exfoliates oily and acne-prone skin to release it from glares and blemishes.

Make sure to regularly use these treatments  after wearing a mask, or at bedtime. Applying them right before you mask can lead to more irritation, especially if you have sensitive skin.

How to keep maskne from happening

Since we’re going to be wearing masks for the next couple of years, using the correct treatments is key to controlling acne breakouts.

Here are a few tips to try to prevent and control future breakouts:

Try a pure cotton mask

A cotton mask is a good option as it allows your skin to breathe, while protecting others around you. Remember, your mask should fit properly while covering your mouth and nose completely. Also make sure your cotton mask has an N95/KN95 – or equivalent – filter insert

Make sure to wash these masks frequently after wearing them, using a mild detergent, this will help remove dead skin cells and oils that have accumulated in the mask. Please avoid using Fabric softeners as this might aggravate skin irritation and cause more breakouts. 

Skip your make-up

Make-up and sweat under your mask can cause clogged pores and irritated skin irritated skin, which can lead to acne breakouts. It’s best to skip Make-up when wearing face masks. 

When to see your skin health physician

If the treatments aren’t working or you’re struggling with severe acne, like cystic acne, it may be time to see your doctor or skin health physician. You can do it from the comfort of your own home.