Description:

Learn to Love yourself. Start and share your journey to better skin with the Wilson & Ayache Clinic e-Gift Card. A prepaid card that can be used for virtual consultations, skin care treatments, and cosmetic surgery procedures.

e-GIFT CARD POLICY:

What can I buy with my e-Gift Card?

You may use your e-Gift Card to purchase skin care and cosmetic surgery treatments. You may also book a virtual consultation appointment with the card.

Is the e-Gift Card reloadable?

No, the e-Gift Card is not reloadable.

How do I purchase the e-Gift Card?

You may purchase the e-Gift Card (in denomination of P1,000) at store.wilsonandayache.com.

Can I purchase multiple e-Gift Cards online?

You can only purchase one (1) e-Gift Card for each online transaction. To purchase multiple Wilson & Ayache Clinic e-Gift Cards online, please submit another order via the website (store.wilsonandayache.com).

Are there any fees associated with the e-Gift Card?

No, You will only be charged the amount mentioned on the e-Gift Card.

Can I choose the value of the e-Gift Card I want to purchase?

Yes. You can purchase a e-Gift Card of any amount above the minimum purchase amount of ₱1,000.

Can I change the value of an e-Gift Card after I have paid for it?

Unfortunately, the value of the e-Gift Card cannot be changed once the purchase is made.

Can I buy a e-Gift Card for myself?

Yes, you can. Simply enter your email address in the recipient field. Upon completion of the purchase, the e-Gift Card will be delivered to your email.

How do I cancel the purchase of an e-Gift Card?

Once the payment is made, an e-Gift Card purchase cannot be cancelled.
Wilson & Ayache Clinic reserves the right to cancel orders made by unverified and unconfirmed Credit Card accounts.

Can I make partial redemptions?

Yes. You may select how much you wish to pay with your e-Gift Card and pay the remaining amount with another payment option or during another virtual consultation or aesthetic treatment/ procedure.

Can I use the e-Gift Card for Online purchases?

No. You may only use the e-Gift Card for virtual consultations and aesthetic treatments at Wilson & Ayache Clinic.

Can I redeem multiple e-gift cards in a single transaction?

Yes. You may use more than one e-gift card in a single receipt, for aesthetic treatments at Wilson & Ayache Clinic.

SECURITY:

How do you prevent the email from getting lost as spam?

We adhere to all industry best practices to ensure successful delivery of the e-Gift Card via email. However, there is still a chance that the email will be treated as spam or the recipient will not notice it in their inbox. If a spam filter is blocking our emails from getting to an inbox, the recipient’s email options will need to be modified so that our emails are not considered spam.

What if I lose the e-Gift Card?

If you suspect that someone has copied or stolen your e-Gift Card, contact customer service immediately at help@wilsonandayache.com. e-Gift Cards will not be replaced if lost or stolen without the purchaser’s confirmation email as proof of purchase. e-Gift Cards have cash value and should be safeguarded accordingly.
Wilson & Ayache Clinic will not be liable for redeemed e-Gift Cards if they have been stolen. Please do not display your e-Gift Card details online.

What if someone makes a copy of my printed Sephora E-Gift Card and uses it without my authorization?

We will only send the e-Gift Card to the recipient stated upon purchase. You will need to safeguard your e-Gift Card as it has a cash value. The value of e-Gift Card is tied to the purchase order number. Once the e-Gift Card is used, the value of the purchase is deducted from the card. If someone makes a copy of your e-Gift Card and redeems the full amount, your e-Gift Card will have no value.
If you suspect that someone has copied or stolen your e-Gift Card, please contact customer service immediately at help@wilsonandayache.com.